We are here to assist with your Genesys Cloud enquiries
Straticom are your Genesys Cloud
Consulting and Support Experts
Straticom specialises in Genesys Cloud consulting and support, helping organisations get more from their customer experience platform. Whether you’re exploring implementation options, looking to optimise your existing setup, or need ongoing managed services, our team is here to guide you. Reaching out is the first step in getting tailored advice from specialists who understand both the technology and the practical demands of modern CX.
Contact our team
Please fill out the form and someone from our team will be in contact with you to discuss how we can help you.
Head Office
Suite 102, 3 Fordham Lane, Oran Park NSW 2750
Support Contact
1800 787 284
Support@straticom.com.au
Get Expert Genesys Cloud
Consulting and Support
When you contact Straticom, you’re connecting with a team dedicated to delivering clear, practical solutions that genuinely move the needle. Our consultants work closely with businesses across a wide range of industries, helping them make sense of customer interactions, improve performance, and build smarter workflows within Genesys Cloud. Every organisation is different, so we take the time to understand your goals and challenges before recommending the best path forward.
If you’re beginning your Genesys Cloud journey, we can walk you through implementation options and help you design a system that fits your operations. For teams already using the platform, we offer optimisation, troubleshooting, and enhancement support to help you unlock more value from your current setup. This includes automation, custom integrations, reporting improvements, and ongoing technical guidance.
Straticom also provides managed services for organisations that want a long-term partner to monitor performance, maintain system health, and respond quickly when changes or issues arise. Our approach is proactive, hands-on, and tailored so you always know exactly what’s happening within your environment.
Whether you have a specific question or just want to explore your options, we’re here to help. Send us a message and our team will get back to you promptly with the information, insights, or next steps you need.
